FAQs

 

DO YOU DELIVER? 

Yes, delivery can be organised in advance and is subject to availability. Delivery is charged at £0.45 per mile based on distance from the Fashionably Cake kitchen. We recommend that delivery be organised for wedding cakes

 

CAN I PICK UP MY CAKE?

Yes. Cake pick ups are available between 10am to 1pm, Monday to Friday. All other times are to be agreed upon in advance. Cakes are packaged with care to ensure minimal movement during transport, however, unless delivery is organised, we are not responsible for any damage to your cake after the cake has left the premises. 

 

HOW DO I TRANSPORT MY CAKE?

 

For pick up orders, we recommend that cakes be transported on a flat surface in your vehicle (the floor or boot space) with the air conditioning on. Cake should be stored in the fridge, especially prior to any transport and brought to room temperature (around 45 minutes - 1 hour) prior to serving.

WHAT HAPPENS IF I CHANGE OR CANCEL MY ORDER?

Any major changes to your order less than two full weeks before the required delivery date may incur a fee to cover the reworking of the cake design and/or loss of work already completed on the order. All deposits are non-refundable. Refunds will not be issued for cancellations within 3 weeks (21 days) of the delivery date.

CAN YOU ACCOMMODATE DIETARY REQUIREMENTS?

We offer cakes that are free from dairy and gluten containing ingredients. However, all our cakes are made in the same kitchen where nuts, gluten and dairy are present.

DO YOU OFFER CAKE TASTINGS?

Cake tasting sessions are available at the Fashionably Cake kitchen at a cost of £25, redeemable against final booking price. At the session we will discuss the design of your cake, share images and you will heave the opportunity to taste 4 flavours of your choice.

Please get in touch for further information

© 2018 by Alex Heap